Shipping and Returns

Shipping and handling fees 

Melitta's shipping prices in the US are as follows: 

order total between $0 - $74.99 = $6.95 shipping
order total of $75.00 or more = FREE SHIPPING*

*Standard 3-7 day shipping 

(Excludes Expedited and Overnight ServicesExpedited and Overnight Service--Please call for rates)

 

What is Melitta’s return and refund policy?

Melitta USA guarantees your satisfaction and we will replace or refund any Melitta product with receipt within 60 days of purchase (see Electrics Policy, below).

To seek a refund or replacement of a product, please contact Melitta Consumer Relations for detailed information:  1-888-MEL-ITTA (635-4882) or consumerrelations@melitta.com.

Receipts must accompany request for refund or replacement.

Electrics Return and Refund Policy
Returns and refunds on electric coffeemakers, grinders, kettles or frothers fall under the manufacturer’s 1 year warranty. 

For information concerning the following specific Melitta electric coffeemakers with these model numbers, please contact Melitta Consumer Relations at: 1-888-MEL-ITTA (635-4882) or consumerrelations@melitta.com
12-CUP FAST BREW COFFEEMAKER - #6633612-CUP BLACK DIGITAL COFFEEMAKER - #ME12CDB SUNCAFE COFFEE POD BREWER - #66353* 
 For information on any other Melitta electric coffeemakers, grinders, kettles or frothers, please call Hamilton Beach, toll-free at 877-293-9091, Monday - Friday, 8:00 AM - 4:30 PM, EST or visit www.hamiltonbeach.com.

 * Melitta only handles the service, returns and refunds of SunCafe brewers that were purchased from Melitta.